Hightown Village Surgery
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Repeat Prescriptions

You can order your repeat prescriptions by 

  •  Registering for the Patient Access Service. To register for this  service please ask a member of staff at reception. You will be given your unique access ID and pin number. Once you have your unique access ID and pin number simply click here to register online.

  • Patient Access also has an app which is accessible on any smartphone or tablet.

  •   Handing in a completed form at reception. You can either post it in the box in reception or through the letter box if the surgery is closed.  

  •    Fax on the number 0151 929 3226 

If you request it in person then please use the tear off slip from your previous prescription to re-order. If you don't have the tear off slip then your request can be handwritten on a piece of paper.

Please remember that it will take 48 working hours for your prescription to be ready for collection. We do not take into account Saturdays, Sundays, or Bank Holidays when processing repeat prescriptions.

Please note that telephone requests for repeat medication is only for housebound patients.

If you order a prescription            It will be ready for collection before:                                         after:
2pm Monday                                  2pm Wednesday
2pm Tuesday                                 2pm Thursday                       
2pm Wednesday                            2pm Friday                           2pm Thursday                                2pm Monday                         2pm Friday                                    2pm Tuesday